Topics

1. Tukui Client Support (How to) [Accepted Answer]

   0 Replies 8241 Views

   by Benik, Thu Aug 03, 2017 12:26 pm

   

   First of all, we all thank you for your patience. The updated Tukui Client is back!
   We know there might be some issues we overlooked during this update, so we will appreciate (for one more time) your feedback.
   
   IMPORTANT: As of WoW patch 8.1, some of the game subfolder paths have changed.
   Be sure to set the new path in Tukui client by selecting 'File' > 'Set Directory' to World of...
   0 Replies
   8241 Views
   Last post by Benik
   Thu Aug 03, 2017 12:26 pm
2. Update "ElvUI_mMediaTag" with Tukui Client. [Accepted Answer]

   4 Replies 69 Views

   by Duni, Tue Jul 09, 2019 9:00 pm

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   I have a problem trying to update ElvUI_mMediatag with the Tukui client, every time I give update to download an older version, I have tried it in all ways, finally I have downloaded the new version of ElvUI_mMediatag by downloading the Web page.
   
   regards

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   Ty for u help @Botanica ! ^^
   4 Replies
   69 Views
   Last post by Duni
   Fri Jul 12, 2019 10:17 pm
3. Updated Elvui with Tuk Client and elv disappeared completely from my game.

   6 Replies 2198 Views

   by EMULLLL, Wed Nov 08, 2017 12:08 am

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   Hey!
   
   I just updated my Tuk client because elvui had an update, i update as i always do with new releases, start up the game and there is nothing left, i check my addon list and it's simply not there anymore.
   
   Only place i still find it is in my wow folder.
   
   Have anyone else experienced this and how (if) did you fix it? My profile is probably rip which kinda sucks.
   
   EDIT: I reinstalled my TUK...

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   Just download ElvUI again.
   
   The Tukui client (and what you should do if you update addons manually) removes addons, including ElvUI, before downloading again. Not sure what happened between deleting ElvUI to downloading it again, maybe the connection was lost. Anyway, just download ElvUI again.
   
   I believe I have the reason why it does this. I've noticed that if you click update on another...
   6 Replies
   2198 Views
   Last post by tkoreaper
   Mon Jul 08, 2019 6:02 pm
4. Unable to update/reinstall TukUI after update 18.25 - Solved [Accepted Answer]

   2 Replies 101 Views

   by Jeschalen, Fri Jun 28, 2019 12:40 pm

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   When I tried to update TukUI to the latest version I received the error: Extraction of TukUI failed: Central Directory corrupt. The client then removed TukUI from my addons folder completely.
   
   I uninstalled and reinstalled the client (per the above instructions). I have not been able to install TukUI through the client due to the same error.
   
   Edit: The issue seems to have been fixed, thanks!

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   Sorry, an update on the server corrupted our update tool. It's fixed now.
   2 Replies
   101 Views
   Last post by Tukz
   Fri Jun 28, 2019 1:55 pm
5. Chat bug!

   1 Replies 56 Views

   by Dahkaga, Thu Jun 27, 2019 4:54 pm

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   I have tried disableing all mods except for elvui but everytime I try to move or click on anything in my chat it freezes then disappears and I'm given this:
   Message: Interface\FrameXML\FloatingChatFrame.lua:1220: attempt to perform arithmetic on a nil value
   Time: Thu Jun 27 12:51:06 2019
   Count: 1
   Stack: Interface\FrameXML\FloatingChatFrame.lua:1220: attempt to perform arithmetic on a nil value...

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   Which UI?
   
   You have posted in the Tukui client section.
   1 Replies
   56 Views
   Last post by Botanica
   Thu Jun 27, 2019 7:49 pm
6. Premium [Accepted Answer]

   2 Replies 93 Views

   by Shasham, Wed Jun 12, 2019 1:26 am

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   Hi. I am currently a Premium member and have been trying to locate when my next payment is due and how much it is or a way to contact you guys to find out the information and have not been able to find anything on any of it lol. If possible could you please either find the information and message me the details or can you advise on where I need to go (be nice!! LOL) to find the information.
   
   Kind...

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   Thank you :D
   2 Replies
   93 Views
   Last post by Shasham
   Wed Jun 12, 2019 3:25 pm
7. Client will not stay in the Startup group

   4 Replies 177 Views

   by Bolerro619, Sat Apr 20, 2019 3:56 am

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   I have done all the steps to verify the application is installed correctly. I've uninstalled, reinstalled, removed directories... I've done it all (that I am aware of)
   
   However one thing I have noticed is that it will not stay in the Startup group after a shutdown/restart of the PC. After I restart and check MSCONFIG, TukUI client is not listed in the Startup tab (Win10 64 Bit). After manually...

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   Is there going to be any updates to this? I paid for Premium because of the auto-updates. But this issue negates that part of Premium service. The fix shouldn't be too difficult if it is being caused by timing out and not connecting to your license server. Please let me know what is going on with this. Thanks
   4 Replies
   177 Views
   Last post by Bolerro619
   Fri May 24, 2019 5:33 pm
8. Client Dark Theme ?

   3 Replies 121 Views

   by Selector, Thu Apr 11, 2019 4:10 am

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   Hey, is there a dark theme for Tukui Client? If no, can you implement one, going forward?
   
   thanks! ^^

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   Hey, is there a dark theme for Tukui Client? If no, can you implement one, going forward?
   
   thanks! ^^
   
   +1 for this! Would be cool
   3 Replies
   121 Views
   Last post by Merathilis
   Fri May 17, 2019 7:03 am
9. Getting error when trying to use Tukui Client

   2 Replies 154 Views

   by madeofawesome, Thu Apr 11, 2019 1:51 am

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   I have uninstalled and reinstalled per the instructions above. Here is the error:
   
   Unable to retrieve the root folder.
   
   This message occurs when attempting to start the client. When I try clicking 'Continue' instead of 'Quit' I receive the same error upon trying to use File->Set Directory in the client.
   
   Here's the detail data:
   
   See the end of this message for details on invoking
   just-in-time...

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   The issue is that I had some bad registry entries pointing to a drive that was bad for my wow directory. If you put in some checks to make sure the directory exists instead, it should fix the issue. What the app is doing is assuming that everything in the registry is proper instead of allowing for issues that can be caught with an exception handler and then a UI with a directory picker could be...
   2 Replies
   154 Views
   Last post by madeofawesome
   Mon May 06, 2019 1:33 pm
10. Client not saving config

    1 Replies 101 Views

    by Trokko, Mon Apr 15, 2019 5:36 am

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    I'm having trouble getting the client to remember my settings/config.
    Each time I start the client, I have to open settings and check all the checkboxes.
    
    I've tried deleting appcache (USER\AppData\Local\) and running the client as administrator to no avail.
    
    How do I resolve this?

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    What you can do is try to perform the clean uninstall one more time, then perform a reboot before installing it again.
    Instead of installing it in C:\Program Files\ as it defaults to, then create a folder where administrator permissions are not needed (example is new folder on C: drive).
    
    It is also worth trying to rename the .exe file and remove the space in the name.
    1 Replies
    101 Views
    Last post by Blazeflack
    Sun May 05, 2019 1:49 pm
11. Can't Start Tukui Client

    1 Replies 121 Views

    by xenophobia4696, Sat Apr 27, 2019 11:40 pm

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    Hi, i can't start the app after the installation of the client, it doesn't start and don't says nothing. I tried to unistall and deleting the localappdata but it doesn't works reinstalling it. How Can i fix? Thank you.

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    Hi.
    
    Please check it is not getting blocked by any of your security software.
    You can also try renaming the .exe file and remove the space in the name.
    You should also try a reboot of the computer.
    1 Replies
    121 Views
    Last post by Blazeflack
    Sun May 05, 2019 12:54 pm
12. BenikUI Always Uninstalling Itself

    6 Replies 534 Views

    by Marcinick, Mon Aug 06, 2018 12:11 am

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    Since the 8.0.1 patch, every time I restart my computer, or even sometimes when I have just left my computer running for a while, I log into the game and the BenikUI overlay is gone. Its not present in addons, and when I pull up the TukUI launcher to look at if it needed an update, the entire addon is gone and I have to reinstall it. While mildly annoying, it is becoming an inconvenience. What...

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    Hello there!
    
    I just step into the same issue but I believe I found the problem.
    
    Probably you have also installed Twitch for installing AddOns. If that's the case, there's an option where Twitch uninstalls addon without confirmation. And since BenikUI is not on those addons, I strongly believe this could be one of the reasons.
    
    Option is over Twitch > Sync > Sync Settings > Uncheck Auto...
    6 Replies
    534 Views
    Last post by zAndu
    Tue Mar 26, 2019 3:16 am
13. Cant log in

    2 Replies 182 Views

    by TRayner, Fri Mar 22, 2019 11:14 pm

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    Hi Guys
    
    I cant seem to log into my Tukui client, it keeps saying invalid password when I know its not, I have uninstalled every entry of the client and reinstalled but still cant log in and there is not link for a password reset, could you advice please
    
    thanks in advance for any help and advice

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    The problem is I can't remember my original password
    
    but thank you so much for your help sir
    2 Replies
    182 Views
    Last post by TRayner
    Sat Mar 23, 2019 9:41 am
14. Bug report (11.06) (koKR client)

    1 Replies 151 Views

    by kim121, Thu Mar 14, 2019 9:43 pm

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    Version of ElvUI:
    11.06
    
    1. Style Filter error
    Style filter doesn't work corretly.
    i made a filter for Agony. if agony missing, change the color of nameplate.
    but it works only re-fresh nameplate( V -> V or, nameplate hide at screen and re-show)
    
    2. showing Friendly Player Buff
    if i disable Friendly player's both buff and debuff , nameplate shows the buff.
    
    3. Lua Error...

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    Hi. Please submit a bug report in a ticket so this can be looked into. Link in my signature. Thank you :)
    1 Replies
    151 Views
    Last post by Blazeflack
    Fri Mar 15, 2019 9:45 am
15. (premium) Possible to automatically terminate the client after checking for/updating version? (W10)

    1 Replies 71 Views

    by rdi02884, Thu Mar 14, 2019 7:35 pm

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    Greetings,
    please, is there a way to set up the client so that upon system boot, it:
    
    1. launches(logs in)
    2. checks version
    3. updates the addon (if a new version is available)
    4. terminates itself
    
    ?
    Usually, there is next to no reason for the client to run all the time, and at least I personally dislike having applications running that are not useful, so I would then have to terminate the...

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    We don't have that option, but you could probably write some form of script that could kill off the process after X amount of time after it was launched.
    1 Replies
    71 Views
    Last post by Blazeflack
    Thu Mar 14, 2019 8:05 pm
16. Tukui Client 3170 - Unable to launch

    3 Replies 389 Views

    by kodewulf, Thu Jan 24, 2019 5:55 am

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    Getting this error after updating to version 3170.
    
    The feature you are trying to use is on a network resource that is unavailable.
    
    screenshot.20190124.client-3170.loading-error.PNG

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    Fucking around with the registry only makes it worse.
    
    It corrupts the entry itself and does not remove it completely. Simply put, it will not allow you to remove it from the wondows control panel, calling it corrupt , and it will also no allow you to install the new client because it cannot remove the old version.
    
    Why you HAD to switch over form install shield (an installer that actually works...
    3 Replies
    389 Views
    Last post by shavoc
    Thu Mar 14, 2019 11:37 am
17. Client does not automatically update ELVUI and when I log on to the game I am told I have old version

    1 Replies 130 Views

    by BigSpruce, Wed Mar 13, 2019 5:13 pm

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    I pay to have ELVUI automatically update. It does not update. This has gone on for some time. I am thinking of stop paying.

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    BigSpruce Moving to the tukui Client section.
    
    Please follow the instructions at the top of the thread and test again.
    
    What is going on? Please upload a screenshot.
    1 Replies
    130 Views
    Last post by Botanica
    Wed Mar 13, 2019 7:42 pm
18. Five or More Versions out of date

    1 Replies 212 Views

    by kthallus, Sun Mar 10, 2019 11:02 pm

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    Keep getting a WIndow come up stating that my ElvUI version is 5 or more revisions out of date ( ihave the latest installed which I report as 10.92...didn't install or deinstall anything this morning just started showing up today.

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    Please see
    1 Replies
    212 Views
    Last post by Blazeflack
    Mon Mar 11, 2019 11:30 am
19. Client will not install in 64 bit application

    1 Replies 119 Views

    by arlis85, Thu Mar 07, 2019 11:12 pm

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    Hello,
    
    I tried to install the Tukui Client today for the first time. The install application installed the client successfully, but when it is run, it asks for the location of WoW. The client can't find the game because it installed as 32-bit and my system is 64 bit as is WoW.
    Thinking I messed it up somehow, I uninstalled the client and reinstalled it with the same effect. Any suggestions?

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    You are meant to instruct the Tukui Client where your WoW is installed so it knows where to put add-ons. Just navigate to the _retail_ folder in the tree that pops up in the Client. Then click Ok.
    1 Replies
    119 Views
    Last post by Blazeflack
    Fri Mar 08, 2019 6:28 am
20. TukUI Client deletes ELVUI

    5 Replies 370 Views

    by MiamiMarty, Thu Feb 21, 2019 2:41 pm

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    I just tried to update my ElvUI via the Tukui desktop client. Then an Error occurs,wehe it tells me that one Addon cant be downloaded and deletes ElvUI and my saved profiles completly. cant even find it in the recylcle bin. What can i do now? Everything is lost..

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    Could be a bottleneck somewhere between you and the Tukui servers.
    5 Replies
    370 Views
    Last post by Blazeflack
    Wed Mar 06, 2019 8:36 am
21. Tukui won't install addons

    1 Replies 132 Views

    by Araldwenn, Tue Mar 05, 2019 4:18 am

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    I just did a clean reinstall of Tukui Client (add/remove Program, then delete TukUI in appdata).
    
    On first launch it finds ElvUI_QuestXP, ElvUI and Chat Tweaks Continued.
    
    As asked by TukUI Client, I try to reinstall all addons I already have, in order to have TukUI client manage updates.
    
    But every time I try to install an addon, it keeps giving me the same error :
    Extraction of ******* failed:...

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    It has most likely been a permission issue in the add-on folders which the Twitch Client is able to handle. Glad to hear it is no longer an issue.
    1 Replies
    132 Views
    Last post by Blazeflack
    Tue Mar 05, 2019 5:12 am
22. Tukui Client reverting back to old login information,

    1 Replies 128 Views

    by pevertse1966, Sun Mar 03, 2019 6:39 am

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    The client is reverting back to old login information and also can't find the game location, so at every startup it must be teached again where to find the game and who I am, in spite of having it remember the username. Not a big issue just annoying, Wanted to let you know.
    
    Gr.
    P.s. Thanks for putting in all the hard work, its very much appreciated.

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    You should perform a clean uninstall as it sounds like the settings file might be corrupted. You can find the instructions at the top.
    1 Replies
    128 Views
    Last post by Blazeflack
    Mon Mar 04, 2019 1:47 pm
23. Tukui Client not working?!!? [Accepted Answer]

    32 Replies 3912 Views

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    by alannin23, Sat Jul 28, 2018 7:41 pm

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    I have uninstalled and re-installed the client multiple times, I have done the above steps as suggested. After I re-install and click on the shortcut that is on my desktop, nothing happens. It just does not open. I get a circle like it is working, but then I get nothing. Not sure exactly what the issue is. I have re-installed it on two different drives and getting same results. Does anyone have a...

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    This would have been so much easier if the programmers would have just posted outlined instructions on how to install the client to begin with. It's been extremely frustrating, to say the least.
    32 Replies
    3912 Views
    Last post by varissul
    Sun Mar 03, 2019 7:14 pm
24. Unable to run client install v 3180 - Windows Installer Package required DLL

    3 Replies 267 Views

    by Hypeir907, Tue Feb 19, 2019 6:03 am

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    Good afternoon,
    
    I am unable to reinstall the Tukui client. I performed the uninstall using Windows > Settings > Apps and it ran the uninstall. I deleted the Tukui folder from my local app data folder. Whenever I attempt to run Client Install.msi I am immediately presented with the following message : There is a problem with this Windows Installer package. A DLL required for this install to...

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    Elv thoughts?
    3 Replies
    267 Views
    Last post by Blazeflack
    Fri Feb 22, 2019 3:08 pm
25. Client Problems

    3 Replies 307 Views

    by Sunuva, Wed Jan 30, 2019 11:21 pm

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    So I've completely removed any reference to the client on my system, program files, user folder and even scoured the registry for anything tukui, yet when I try to install the latest build(3180) it gets to the point of creating an icon to the desktop but the install rolls back saying it can't continue because the old client can't be un-installed :/ when I did try and remove the old client using...

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    Glad to hear you managed to get it working, good job.
    3 Replies
    307 Views
    Last post by Blazeflack
    Sun Feb 17, 2019 5:46 pm