Topics

1. Tukui Client Support (How to) [Accepted Answer]

   0 Replies 8074 Views

   by Benik, Thu Aug 03, 2017 12:26 pm

   

   First of all, we all thank you for your patience. The updated Tukui Client is back!
   We know there might be some issues we overlooked during this update, so we will appreciate (for one more time) your feedback.
   
   IMPORTANT: As of WoW patch 8.1, some of the game subfolder paths have changed.
   Be sure to set the new path in Tukui client by selecting 'File' > 'Set Directory' to World of...
   0 Replies
   8074 Views
   Last post by Benik
   Thu Aug 03, 2017 12:26 pm
2. Client Dark Theme ?

   3 Replies 49 Views

   by Selector, Thu Apr 11, 2019 4:10 am

   First post

   ---

   

   Hey, is there a dark theme for Tukui Client? If no, can you implement one, going forward?
   
   thanks! ^^

   Last post

   ---

   

   Hey, is there a dark theme for Tukui Client? If no, can you implement one, going forward?
   
   thanks! ^^
   
   +1 for this! Would be cool
   3 Replies
   49 Views
   Last post by Merathilis
   Fri May 17, 2019 7:03 am
3. Updated Elvui with Tuk Client and elv disappeared completely from my game.

   5 Replies 1976 Views

   by EMULLLL, Wed Nov 08, 2017 12:08 am

   First post

   ---

   

   Hey!
   
   I just updated my Tuk client because elvui had an update, i update as i always do with new releases, start up the game and there is nothing left, i check my addon list and it's simply not there anymore.
   
   Only place i still find it is in my wow folder.
   
   Have anyone else experienced this and how (if) did you fix it? My profile is probably rip which kinda sucks.
   
   EDIT: I reinstalled my TUK...

   Last post

   ---

   

   Just download ElvUI again.
   
   The Tukui client (and what you should do if you update addons manually) removes addons, including ElvUI, before downloading again. Not sure what happened between deleting ElvUI to downloading it again, maybe the connection was lost. Anyway, just download ElvUI again.
   5 Replies
   1976 Views
   Last post by Botanica
   Fri May 10, 2019 2:38 am
4. Client will not stay in the Startup group

   3 Replies 72 Views

   by Bolerro619, Sat Apr 20, 2019 3:56 am

   First post

   ---

   

   I have done all the steps to verify the application is installed correctly. I've uninstalled, reinstalled, removed directories... I've done it all (that I am aware of)
   
   However one thing I have noticed is that it will not stay in the Startup group after a shutdown/restart of the PC. After I restart and check MSCONFIG, TukUI client is not listed in the Startup tab (Win10 64 Bit). After manually...

   Last post

   ---

   

   Found another 'issue' with it starting up with windows. And this may be the cause as to why it doesn't appear to 'Start with Windows'.
   
   Due to my location being very rural and needing to use a cellular data connection, my ping times can vary. Most the times I am at 2-3 bars and in game have under a 100 ping. But sometimes, my connection may be non-existent or at 1 bar. During these times, I...
   3 Replies
   72 Views
   Last post by Bolerro619
   Thu May 09, 2019 1:59 am
5. Getting error when trying to use Tukui Client

   2 Replies 69 Views

   by madeofawesome, Thu Apr 11, 2019 1:51 am

   First post

   ---

   

   I have uninstalled and reinstalled per the instructions above. Here is the error:
   
   Unable to retrieve the root folder.
   
   This message occurs when attempting to start the client. When I try clicking 'Continue' instead of 'Quit' I receive the same error upon trying to use File->Set Directory in the client.
   
   Here's the detail data:
   
   See the end of this message for details on invoking
   just-in-time...

   Last post

   ---

   

   The issue is that I had some bad registry entries pointing to a drive that was bad for my wow directory. If you put in some checks to make sure the directory exists instead, it should fix the issue. What the app is doing is assuming that everything in the registry is proper instead of allowing for issues that can be caught with an exception handler and then a UI with a directory picker could be...
   2 Replies
   69 Views
   Last post by madeofawesome
   Mon May 06, 2019 1:33 pm
6. Client not saving config

   1 Replies 39 Views

   by Trokko, Mon Apr 15, 2019 5:36 am

   First post

   ---

   

   I'm having trouble getting the client to remember my settings/config.
   Each time I start the client, I have to open settings and check all the checkboxes.
   
   I've tried deleting appcache (USER\AppData\Local\) and running the client as administrator to no avail.
   
   How do I resolve this?

   Last post

   ---

   

   What you can do is try to perform the clean uninstall one more time, then perform a reboot before installing it again.
   Instead of installing it in C:\Program Files\ as it defaults to, then create a folder where administrator permissions are not needed (example is new folder on C: drive).
   
   It is also worth trying to rename the .exe file and remove the space in the name.
   1 Replies
   39 Views
   Last post by Blazeflack
   Sun May 05, 2019 1:49 pm
7. Can't Start Tukui Client

   1 Replies 33 Views

   by xenophobia4696, Sat Apr 27, 2019 11:40 pm

   First post

   ---

   

   Hi, i can't start the app after the installation of the client, it doesn't start and don't says nothing. I tried to unistall and deleting the localappdata but it doesn't works reinstalling it. How Can i fix? Thank you.

   Last post

   ---

   

   Hi.
   
   Please check it is not getting blocked by any of your security software.
   You can also try renaming the .exe file and remove the space in the name.
   You should also try a reboot of the computer.
   1 Replies
   33 Views
   Last post by Blazeflack
   Sun May 05, 2019 12:54 pm
8. BenikUI Always Uninstalling Itself

   6 Replies 421 Views

   by Marcinick, Mon Aug 06, 2018 12:11 am

   First post

   ---

   

   Since the 8.0.1 patch, every time I restart my computer, or even sometimes when I have just left my computer running for a while, I log into the game and the BenikUI overlay is gone. Its not present in addons, and when I pull up the TukUI launcher to look at if it needed an update, the entire addon is gone and I have to reinstall it. While mildly annoying, it is becoming an inconvenience. What...

   Last post

   ---

   

   Hello there!
   
   I just step into the same issue but I believe I found the problem.
   
   Probably you have also installed Twitch for installing AddOns. If that's the case, there's an option where Twitch uninstalls addon without confirmation. And since BenikUI is not on those addons, I strongly believe this could be one of the reasons.
   
   Option is over Twitch > Sync > Sync Settings > Uncheck Auto...
   6 Replies
   421 Views
   Last post by zAndu
   Tue Mar 26, 2019 3:16 am
9. Cant log in

   2 Replies 123 Views

   by TRayner, Fri Mar 22, 2019 11:14 pm

   First post

   ---

   

   Hi Guys
   
   I cant seem to log into my Tukui client, it keeps saying invalid password when I know its not, I have uninstalled every entry of the client and reinstalled but still cant log in and there is not link for a password reset, could you advice please
   
   thanks in advance for any help and advice

   Last post

   ---

   

   The problem is I can't remember my original password
   
   but thank you so much for your help sir
   2 Replies
   123 Views
   Last post by TRayner
   Sat Mar 23, 2019 9:41 am
10. Bug report (11.06) (koKR client)

    1 Replies 92 Views

    by kim121, Thu Mar 14, 2019 9:43 pm

    First post

    ---

    

    Version of ElvUI:
    11.06
    
    1. Style Filter error
    Style filter doesn't work corretly.
    i made a filter for Agony. if agony missing, change the color of nameplate.
    but it works only re-fresh nameplate( V -> V or, nameplate hide at screen and re-show)
    
    2. showing Friendly Player Buff
    if i disable Friendly player's both buff and debuff , nameplate shows the buff.
    
    3. Lua Error...

    Last post

    ---

    

    Hi. Please submit a bug report in a ticket so this can be looked into. Link in my signature. Thank you :)
    1 Replies
    92 Views
    Last post by Blazeflack
    Fri Mar 15, 2019 9:45 am
11. (premium) Possible to automatically terminate the client after checking for/updating version? (W10)

    1 Replies 37 Views

    by rdi02884, Thu Mar 14, 2019 7:35 pm

    First post

    ---

    

    Greetings,
    please, is there a way to set up the client so that upon system boot, it:
    
    1. launches(logs in)
    2. checks version
    3. updates the addon (if a new version is available)
    4. terminates itself
    
    ?
    Usually, there is next to no reason for the client to run all the time, and at least I personally dislike having applications running that are not useful, so I would then have to terminate the...

    Last post

    ---

    

    We don't have that option, but you could probably write some form of script that could kill off the process after X amount of time after it was launched.
    1 Replies
    37 Views
    Last post by Blazeflack
    Thu Mar 14, 2019 8:05 pm
12. Tukui Client 3170 - Unable to launch

    3 Replies 291 Views

    by kodewulf, Thu Jan 24, 2019 5:55 am

    First post

    ---

    

    Getting this error after updating to version 3170.
    
    The feature you are trying to use is on a network resource that is unavailable.
    
    screenshot.20190124.client-3170.loading-error.PNG

    Last post

    ---

    

    Fucking around with the registry only makes it worse.
    
    It corrupts the entry itself and does not remove it completely. Simply put, it will not allow you to remove it from the wondows control panel, calling it corrupt , and it will also no allow you to install the new client because it cannot remove the old version.
    
    Why you HAD to switch over form install shield (an installer that actually works...
    3 Replies
    291 Views
    Last post by shavoc
    Thu Mar 14, 2019 11:37 am
13. Client does not automatically update ELVUI and when I log on to the game I am told I have old version

    1 Replies 87 Views

    by BigSpruce, Wed Mar 13, 2019 5:13 pm

    First post

    ---

    

    I pay to have ELVUI automatically update. It does not update. This has gone on for some time. I am thinking of stop paying.

    Last post

    ---

    

    BigSpruce Moving to the tukui Client section.
    
    Please follow the instructions at the top of the thread and test again.
    
    What is going on? Please upload a screenshot.
    1 Replies
    87 Views
    Last post by Botanica
    Wed Mar 13, 2019 7:42 pm
14. Five or More Versions out of date

    1 Replies 167 Views

    by kthallus, Sun Mar 10, 2019 11:02 pm

    First post

    ---

    

    Keep getting a WIndow come up stating that my ElvUI version is 5 or more revisions out of date ( ihave the latest installed which I report as 10.92...didn't install or deinstall anything this morning just started showing up today.

    Last post

    ---

    

    Please see
    1 Replies
    167 Views
    Last post by Blazeflack
    Mon Mar 11, 2019 11:30 am
15. Client will not install in 64 bit application

    1 Replies 71 Views

    by arlis85, Thu Mar 07, 2019 11:12 pm

    First post

    ---

    

    Hello,
    
    I tried to install the Tukui Client today for the first time. The install application installed the client successfully, but when it is run, it asks for the location of WoW. The client can't find the game because it installed as 32-bit and my system is 64 bit as is WoW.
    Thinking I messed it up somehow, I uninstalled the client and reinstalled it with the same effect. Any suggestions?

    Last post

    ---

    

    You are meant to instruct the Tukui Client where your WoW is installed so it knows where to put add-ons. Just navigate to the _retail_ folder in the tree that pops up in the Client. Then click Ok.
    1 Replies
    71 Views
    Last post by Blazeflack
    Fri Mar 08, 2019 6:28 am
16. TukUI Client deletes ELVUI

    5 Replies 239 Views

    by MiamiMarty, Thu Feb 21, 2019 2:41 pm

    First post

    ---

    

    I just tried to update my ElvUI via the Tukui desktop client. Then an Error occurs,wehe it tells me that one Addon cant be downloaded and deletes ElvUI and my saved profiles completly. cant even find it in the recylcle bin. What can i do now? Everything is lost..

    Last post

    ---

    

    Could be a bottleneck somewhere between you and the Tukui servers.
    5 Replies
    239 Views
    Last post by Blazeflack
    Wed Mar 06, 2019 8:36 am
17. Tukui won't install addons

    1 Replies 79 Views

    by Araldwenn, Tue Mar 05, 2019 4:18 am

    First post

    ---

    

    I just did a clean reinstall of Tukui Client (add/remove Program, then delete TukUI in appdata).
    
    On first launch it finds ElvUI_QuestXP, ElvUI and Chat Tweaks Continued.
    
    As asked by TukUI Client, I try to reinstall all addons I already have, in order to have TukUI client manage updates.
    
    But every time I try to install an addon, it keeps giving me the same error :
    Extraction of ******* failed:...

    Last post

    ---

    

    It has most likely been a permission issue in the add-on folders which the Twitch Client is able to handle. Glad to hear it is no longer an issue.
    1 Replies
    79 Views
    Last post by Blazeflack
    Tue Mar 05, 2019 5:12 am
18. Tukui Client reverting back to old login information,

    1 Replies 76 Views

    by pevertse1966, Sun Mar 03, 2019 6:39 am

    First post

    ---

    

    The client is reverting back to old login information and also can't find the game location, so at every startup it must be teached again where to find the game and who I am, in spite of having it remember the username. Not a big issue just annoying, Wanted to let you know.
    
    Gr.
    P.s. Thanks for putting in all the hard work, its very much appreciated.

    Last post

    ---

    

    You should perform a clean uninstall as it sounds like the settings file might be corrupted. You can find the instructions at the top.
    1 Replies
    76 Views
    Last post by Blazeflack
    Mon Mar 04, 2019 1:47 pm
19. Tukui Client not working?!!? [Accepted Answer]

    32 Replies 3398 Views

    • 1
    • 2
    • 3
    • 4

    by alannin23, Sat Jul 28, 2018 7:41 pm

    First post

    ---

    

    I have uninstalled and re-installed the client multiple times, I have done the above steps as suggested. After I re-install and click on the shortcut that is on my desktop, nothing happens. It just does not open. I get a circle like it is working, but then I get nothing. Not sure exactly what the issue is. I have re-installed it on two different drives and getting same results. Does anyone have a...

    Last post

    ---

    

    This would have been so much easier if the programmers would have just posted outlined instructions on how to install the client to begin with. It's been extremely frustrating, to say the least.
    32 Replies
    3398 Views
    Last post by varissul
    Sun Mar 03, 2019 7:14 pm
20. Unable to run client install v 3180 - Windows Installer Package required DLL

    3 Replies 178 Views

    by Hypeir907, Tue Feb 19, 2019 6:03 am

    First post

    ---

    

    Good afternoon,
    
    I am unable to reinstall the Tukui client. I performed the uninstall using Windows > Settings > Apps and it ran the uninstall. I deleted the Tukui folder from my local app data folder. Whenever I attempt to run Client Install.msi I am immediately presented with the following message : There is a problem with this Windows Installer package. A DLL required for this install to...

    Last post

    ---

    

    Elv thoughts?
    3 Replies
    178 Views
    Last post by Blazeflack
    Fri Feb 22, 2019 3:08 pm
21. Client Problems

    3 Replies 223 Views

    by Sunuva, Wed Jan 30, 2019 11:21 pm

    First post

    ---

    

    So I've completely removed any reference to the client on my system, program files, user folder and even scoured the registry for anything tukui, yet when I try to install the latest build(3180) it gets to the point of creating an icon to the desktop but the install rolls back saying it can't continue because the old client can't be un-installed :/ when I did try and remove the old client using...

    Last post

    ---

    

    Glad to hear you managed to get it working, good job.
    3 Replies
    223 Views
    Last post by Blazeflack
    Sun Feb 17, 2019 5:46 pm
22. Can not log in to Tukui [Accepted Answer]

    4 Replies 267 Views

    by Findstewie, Sat Jan 26, 2019 11:17 pm

    First post

    ---

    

    this is something that i know is my fault on my end and y'all will laugh about it as i am. I just installed the new client and of course it ask you to log in as normal but when i try it tells me invalid password now the problem is that i have forgotten my password and need to reset it but how do i got about doing that as there isn't a link to do that
    Thanks in advance for the help

    Last post

    ---

    

    but it ask you for the old password to change to new password.
    
    Not sure what you are talking about, but if you need to reset your password then you can do so by clicking the link you see near the login form on our website.
    4 Replies
    267 Views
    Last post by Blazeflack
    Sun Feb 17, 2019 5:26 pm
23. Elvui saying out of date [Accepted Answer]

    4 Replies 245 Views

    by Ronni86, Thu Jan 31, 2019 9:34 pm

    First post

    ---

    

    I have updated my elvui using the tukui client. Which now says it is up to date. I load into game and with in 3 mins I am getting the message that my elvui is out of date . I have done everything that the website has told me to do but still not getting anywhere. Can someone please help me as it is making my game play bad. Also my husband is running the same system and game and UI and is not...

    Last post

    ---

    

    I have been currently having the same issue. I checked to make sure the folders were pointed to the same location. Any ideas on how to resolve this?
    
    You could follow the instructions outlined above. I will post it below.
    
    In Blizzard app, click on the small arrow beside Blizzard logo, Click 'Settings, Click 'Game Install/Update'
    
    Check the file path.
    
    Then open the Tukui client - file -...
    4 Replies
    245 Views
    Last post by Botanica
    Tue Feb 12, 2019 2:23 am
24. Tukui Client on Linux, native or with Wine

    3 Replies 244 Views

    by SteveEbey73742, Thu Dec 06, 2018 7:17 pm

    First post

    ---

    

    I am wondering if anyone has installed Tukui on Linux using Wine, or if a Linux port for the client is possible. I am currently getting the development source from git but would love to have it updated in Linux, with the client.

    Last post

    ---

    

    Sorry about that, looks like the API page is not fully up-to-date. The following API can be used as well:
    3 Replies
    244 Views
    Last post by Blazeflack
    Thu Jan 31, 2019 2:55 pm
25. Elvui update error

    4 Replies 191 Views

    by hazwazwaz, Wed Jan 30, 2019 3:02 am

    First post

    ---

    

    Hello I was updating my elvui to latest patch and in the process i get an error dialog box that gives me these details. I do not understand what the issue is and that is why i am contacting you. Below is the copy and pasted contents of that dialogue box.
    
    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.
    
    ************** Exception Text...

    Last post

    ---

    

    hazwazwaz , Elv wanted me to ask if your version of .Net Framework is up-to-date? The Tukui Client has recently had its framework version changed, so it's possible you need to update it.
    
    Please let us know if that fixes it or not. Thanks.
    4 Replies
    191 Views
    Last post by Blazeflack
    Wed Jan 30, 2019 2:35 pm