Topics

1. Tukui Client Support (How to) [Accepted Answer]

   0 Replies 6151 Views

   by Benik, Thu Aug 03, 2017 12:26 pm

   

   First of all, we all thank you for your patience. The updated Tukui Client is back!
   We know there might be some issues we overlooked during this update, so we will appreciate (for one more time) your feedback.
   
   Before making a new post
   We are aware of the issue that the client doesn't install/update addons other than Tukui and ElvUI. This will be fixed very soon.
   Be sure that you read the How...
   0 Replies
   6151 Views
   Last post by Benik
   Thu Aug 03, 2017 12:26 pm
2. Tukui Client refused to open, and when I reinstalled I kept getting an Error.

   1 Replies 72 Views

   by boolxv, Wed Sep 05, 2018 5:42 pm

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   After a clean reinstall because it refused to open, all I get is this error(which I can include the details of if needed). If I click continue, it opens the client. However, none of the buttons work, and if I try to log in, it just disappears.

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   when you clean reinstalled, did you delete this folder? C:\Users\Marcus\AppData\Local\Tukui\
   1 Replies
   72 Views
   Last post by Simpy
   Wed Sep 05, 2018 7:12 pm
3. Tukui does not remember any settings, ever

   8 Replies 233 Views

   by jeconti, Thu Aug 09, 2018 2:56 pm

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   I have done a full uninstall, clean install, and followed the previous threads suggestion of remove its settings folder. Every time I start it up, it asks me where my WoW installation is, and then for my username and password. And it does not save username or auto login, and it does not save settings for starting up automatically and starting minimized.
   
   Ideas?
   
   Latest version Windows 10, all...

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   I'm not having any luck.
   
   I have uninstalled and reinstalled several times using the above instructions. I have installed on a different hard drive and not on the window's programfiles directory. I have played with folder permissions for the Tukui folder and the localappdata folder. Unless there are more specific instructions then I've tried everything possible. I am using windows 10 with a...
   8 Replies
   233 Views
   Last post by Naturebot
   Fri Aug 31, 2018 12:00 pm
4. Please add a confirmation upon "Remove" Button on Tukui Client

   1 Replies 60 Views

   by OILBB, Wed Aug 29, 2018 10:59 am

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   This is already the third times I accidently press the Remove button when i tab from wow and deleted the ui and addon. I hope you guys can make a confirmation button to prevent such issue.

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   OILBB Moved to the Tukui Client section.
   
   That is the first time I have heard of that happening. At least it easy to redownload.
   1 Replies
   60 Views
   Last post by Botanica
   Wed Aug 29, 2018 11:07 am
5. MacOS Client

   14 Replies 2293 Views

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   by Istari, Tue Nov 28, 2017 5:15 pm

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   I was wondering if there was any time frame for the Mac client?

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   :(
   Was hoping to see this soon as well
   14 Replies
   2293 Views
   Last post by Nitelight
   Sat Aug 18, 2018 9:44 pm
6. Tukui Client won't start - Windows 10 x64

   15 Replies 2041 Views

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   by padman, Wed Sep 06, 2017 2:53 pm

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   Every time I try to launch the client I get an error:
   Latest version: 3040
   What do I do?

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   This solution still works :-) when win10 decides to go silly and refuses to launch the client...
   15 Replies
   2041 Views
   Last post by xulture
   Mon Aug 13, 2018 5:29 am
7. Tukuiclient does not launch 3510

   7 Replies 226 Views

   by Thorlek, Sat Aug 04, 2018 6:50 pm

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   Hi, since I switched to the 3510 version of tukuiclient. It does not run anymore, I tried several times to reinstall and repair but nothing works. Could you help me? Is it possible to download an old version?
   
   Have a good day

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   Please make sure you have tried the clean uninstall exactly as mentioned in the forum rules at the top.
   7 Replies
   226 Views
   Last post by Blazeflack
   Sun Aug 12, 2018 6:44 am
8. no updates?

   1 Replies 72 Views

   by Hetsig, Fri Aug 10, 2018 5:09 pm

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   what the helll?

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   Download the addons again.
   1 Replies
   72 Views
   Last post by Botanica
   Fri Aug 10, 2018 6:36 pm
9. Tukui Client not working?!!?

   18 Replies 511 Views

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   by alannin23, Sat Jul 28, 2018 7:41 pm

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   I have uninstalled and re-installed the client multiple times, I have done the above steps as suggested. After I re-install and click on the shortcut that is on my desktop, nothing happens. It just does not open. I get a circle like it is working, but then I get nothing. Not sure exactly what the issue is. I have re-installed it on two different drives and getting same results. Does anyone have a...

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   I managed to fix my problem by using the advice to remove the localappdata, somehow I had a double install in two folders after searching and purging every tukui folder it resolved it - thanks for the replies. :)
   18 Replies
   511 Views
   Last post by Vak
   Thu Aug 09, 2018 1:43 pm
10. InvalidCastException: Conversion from string "REQUEST_TIMEOUT" to type 'Integer' is not valid

    2 Replies 75 Views

    by heruka, Tue Aug 07, 2018 3:38 pm

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    Versions:
    Tukui Client Version 3.1.5.0
    on Windows 10 64-bit, Version 1709 (OS Build 16299.547)
    CLR v4.0.30319.0
    
    Very easy exception to handle. Is there even a unit test for this? :)

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    I believe this happens when the Client is unable to connect to the Tukui server. Elv will need to handle this error.
    2 Replies
    75 Views
    Last post by Blazeflack
    Wed Aug 08, 2018 10:13 am
11. BenikUI Always Uninstalling Itself

    1 Replies 72 Views

    by Marcinick, Mon Aug 06, 2018 12:11 am

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    Since the 8.0.1 patch, every time I restart my computer, or even sometimes when I have just left my computer running for a while, I log into the game and the BenikUI overlay is gone. Its not present in addons, and when I pull up the TukUI launcher to look at if it needed an update, the entire addon is gone and I have to reinstall it. While mildly annoying, it is becoming an inconvenience. What...

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    Hey Marcinick,
    
    If l understood correctly, the addon doesn't show after a pc reboot and before loading Tukui client. It's a very strange situation tbh and l'm wondering how to help you, since it doesn't seem to be a Tukui client issue. Maybe an application on your pc that reverts changes made to your pc during a working session? Or an app (like Twitch client) that syncs up your addons from...
    1 Replies
    72 Views
    Last post by Benik
    Mon Aug 06, 2018 12:17 pm
12. TukUI Client pathfinding broken

    2 Replies 128 Views

    by SanderG1231, Mon Jul 30, 2018 12:26 pm

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    So I went to try and go and update my TukUI Client as you do since the new version had been released. After doing so the entire client refuses to start since it asks me to select what directory the .exe is in wich I did and it just refuses to recognize that the .exe is in the folder that it actually is in. About 5+ COMPLETE clean re-installs later and the problem still persists with no sign of...

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    Aaah right thank you! Yeah my Windows is in Danish so it literally just said at the top Select a folder so I was just really cunfused at that but thank you!
    2 Replies
    128 Views
    Last post by SanderG1231
    Mon Aug 06, 2018 5:53 am
13. Error when trying to run client [Accepted Answer]

    4 Replies 152 Views

    by bertimusprimex, Wed Jul 25, 2018 12:56 am

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    Getting this error when attempting to start the client, my apologies if this has already been brought up. I tried the search for my specific problem and did not see any results that I felt pertained to my issue. I have also tried doing a clean install as recommended, however I'm still getting these errors. If it helps, I'm running windows 10.
    
    The popup window says:
    
    Could not load file or...

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    I have same problem. My tukui client not open after double click. No message is send me where error ocurred.
    4 Replies
    152 Views
    Last post by dcamarotto
    Sat Aug 04, 2018 6:14 pm
14. could not connect to Tukui.org

    2 Replies 72 Views

    by Antinerf, Wed Aug 01, 2018 8:04 pm

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    I am unable to log in I keep getting this message when I try to open the app, so I uninstalled it and cleaned out all settings for it, and when I try to log in again it is still doing the same. And then when I close the login window I get a message about .Net and I have checked and my framework is up to date?

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    same internet was used and I havent done anything since yesterday but today it is now working! as long as its working again im happy
    2 Replies
    72 Views
    Last post by Antinerf
    Thu Aug 02, 2018 5:09 pm
15. Everything on Tukui Client Safe?

    2 Replies 161 Views

    by Logando, Thu Jul 26, 2018 11:22 pm

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    Hey there, i've been using elvui for ages now and have no doubt that it's safe to use. However, i was just wondering about everything else available on the tukui client as i was interested in downloading a presetup UI . Is there any chance some of the less popular things could be used to infect my computer with malware, or should everything be pretty safe. I'm guessing everything should be fine,...

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    The client is as close to Russian roulette you can get. it may work one day and then you update it and then you have to manually remove and re-install your addons because the client can't figure out what it has done to your addon folder any more
    
    This isn't of any relevance to the topic. Please do not hijack threads. If you want to provide constructive criticism, please create your own thread.
    2 Replies
    161 Views
    Last post by Botanica
    Sun Jul 29, 2018 10:38 am
16. Remember Username/Password [Accepted Answer]

    2 Replies 328 Views

    by Taicho, Fri Sep 01, 2017 6:31 pm

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    What is the point of having a checkbox to remember your username and password if you have to type it in every time anyways?

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    The solution above just worked for me. Thanks!
    2 Replies
    328 Views
    Last post by krident
    Fri Jul 27, 2018 6:58 pm
17. Tukui Client not working anymore since update

    2 Replies 224 Views

    by Raigan, Tue Jul 24, 2018 4:18 pm

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    Since the Update my Client gives me the message Tukui stopped working when i try to start it.
    I already deinstalled it restarted, installed it again, tired it on different harddrives but it doesnt change.
    This is the error protocol it shows when it failed to start:
    
    Problemsignatur:
    Problemereignisname: CLR20r3
    Problemsignatur 01: Tukui Client.exe
    Problemsignatur 02: 3.1.5.0
    Problemsignatur...

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    Elv is the only person who can debug and fix it. He does not have much free time, so you will have to be patient.
    2 Replies
    224 Views
    Last post by Blazeflack
    Fri Jul 27, 2018 6:45 pm
18. Client could locate wow.exe

    7 Replies 156 Views

    by slivvtheshiv, Wed Jul 25, 2018 8:10 pm

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    When I try and open the client I get the following message:
    
    World of Warcraft executable file not found in this directory:
    C:\Program Files (x86)\Tukui\Tukui Client\wow.exe
    
    I have no idea how to fix this. Re-installed at about four times.

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    Blizzard removed the wow.exe yesterday with a buggy update. Restart the Blizzard launcher to fix ist.
    7 Replies
    156 Views
    Last post by koron
    Fri Jul 27, 2018 2:03 pm
19. Unhandled exception error please help

    4 Replies 805 Views

    by zvhamm, Mon Apr 09, 2018 7:43 am

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    this is what im getting someone please help See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.
    
    ************** Exception Text **************
    Newtonsoft.Json.JsonSerializationException: Error converting value status to type 'System.Collections.Generic.Dictionary`2 '. Path '', line 2, position 13. ---> System.ArgumentException: Could not...

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    Seeing the same issue. Apparently the client still does not gracefully handle an inability to reach the servers. A dialog box noting this would be helpful.... I've disabled the Windows firewall, all antivirus and still no luck. After the crash and hitting continue the client will load but the file scan fails (no components show in any lists) and the refresh button is unavailable. Clicking on...
    4 Replies
    805 Views
    Last post by santiagodraco
    Wed Jul 25, 2018 8:48 pm
20. I can not get client to open up

    14 Replies 369 Views

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    by DarkHoop, Fri Jul 20, 2018 11:14 pm

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    I updated yesterday, and for some reason the client could not load up. I still had UIs but nothing would load. I tried re downloading it and nothing. I was so mad last night I figured I would try today after work, same thing. I deleted it everything still can not get the client to load up. Do I need to have addons completely empty? I have DMB and Recount? I may just delete wow and hope I can get...

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    I started WoW and then I tried everything, and it worked. I don't know if there was some weird bug, but Just for other people make sure you have started wow. I had it open to where the play button was showing. I couldn't believe it. No to go post a bug about not being able to change hunter pets talents!!!
    14 Replies
    369 Views
    Last post by DarkHoop
    Sun Jul 22, 2018 4:27 pm
21. Extraction of ElvUI failed

    8 Replies 225 Views

    by twotrapz, Fri Jul 20, 2018 5:24 am

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    I'm trying to use the client to update my elvui. Every time I download the update, I get an error saying Extraction of ElvUI failed: Access to the path 'B'\World of Warcraft\Interface\AddOns\.Tukuiclient/ElvUi.zip' is denied.

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    Malwarebytes thinks the client is ransomware.
    8 Replies
    225 Views
    Last post by Shaeol
    Sun Jul 22, 2018 2:42 pm
22. Automatic Updater

    5 Replies 193 Views

    by SephirothWS, Fri Jul 20, 2018 11:59 am

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    Twice in the past two days we've had updates for the client. It's capable of notifying the user there's an update available, but when I click on yes to update now, it's got to redirect me to the main download. Would it be possible to get an automated updater built-in to the client so I wouldn't need to grab the latest client zip, extract it, run it, allow it through Windows Defender SmartScreen...

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    oh wait , if i download the new client version and update my elvui all settings are gone ???
    
    No, your settings are fine. The tukui client only handles addons in the addons folder. It doesn’t touch the wtf folder where your setting are.
    
    I always recommend backing up your WTF folder.
    5 Replies
    193 Views
    Last post by Botanica
    Sat Jul 21, 2018 12:34 pm
23. After uppdating client- Finished extracting addons wont load.

    1 Replies 84 Views

    by Darthshifty, Sat Jul 21, 2018 7:08 am

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    Hey!
    
    Yesterday when I've uppdated the tukuiclient I had some issues.
    When I uppdaded the clint I had to relocate my addons again (not sure if I normally has to do this) .
    Anyways my ELVUI was upp to date, but I pressed the uppdate button anyways. Now it just stands Finishing extracting addons
    
    I've seen this tread
    Same problem there but it just happend to load after a while. I've been wating...

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    Darthshifty Moved to the Tukui client section.
    
    The changelog you mention is for Tukui - this is a UI, (like ElvUI) not a program. The Tukui Client doesn't have a changelog.
    
    Please reboot your computer. Try downloading the addons again. Does it work? ARe they showing up in game?
    
    If that doesn't work, please read the troubleshooting above and delete Tukui Client as stated above.
    1 Replies
    84 Views
    Last post by Botanica
    Sat Jul 21, 2018 7:26 am
24. Can't install client after Windows update

    2 Replies 156 Views

    by Candylion, Fri Jul 20, 2018 7:21 am

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    Hello! I think Windows 10 update may have broken the client for me.
    
    I was running version 3130 just fine, then received the prompt to update. Tried to update to 3150 and received the error that it has insufficient privileges to access C:\Users\Public\Desktop. (I am installing on an administrator account.) I followed the recommended process to do a clean reinstall, but no luck. So I tried...

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    Here you go!
    2 Replies
    156 Views
    Last post by Candylion
    Fri Jul 20, 2018 10:42 am
25. Why...just why... [Accepted Answer]

    3 Replies 222 Views

    by McLabia, Thu Jul 19, 2018 11:25 pm

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    Why is it that every time that I update the app, I not only have to relog in, but I also need to reinstall any addons that were being managed by the client? Seems terribly inefficient. I use twitch and WowMatrix as well, and never have to reinstall an addon that I may have installed with twitch, and vice versa.

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    I know you meant the addons have to be downloaded again. I was just saying that this shouldn’t happen very often as the client itself isn’t updated very often.
    3 Replies
    222 Views
    Last post by Botanica
    Fri Jul 20, 2018 1:37 am