Before reporting a bug, try to do a clean re-install:
  1. Remove all entries of Tukui Client from Add/Remove Programs.
  2. Remove data folder for Tukui Client:
    • Open a Windows Explorer window (folder).
    • Type the following in the address bar and press Enter:

      Code: Select all

      %localappdata%
    • Find the Tukui folder and delete it.
  3. Download the latest version of the Tukui Client and install it.
  1. Announcements

    1. [READ THIS BEFORE POSTING] Posting Errors.

      0 Replies 29430 Views

      by Azilroka, in Retail Discussion and Support

      0 Replies
      29430 Views
  2. Topics

    1. Client Dark Theme ?

      3 Replies 883 Views

      by Selector,

      3 Replies
      883 Views
    2. Getting error when trying to use Tukui Client

      2 Replies 863 Views

      by madeofawesome,

      2 Replies
      863 Views
    3. Client not saving config

      1 Replies 665 Views

      by Trokko,

      1 Replies
      665 Views
    4. Can't Start Tukui Client

      1 Replies 650 Views

      by xenophobia4696,

      1 Replies
      650 Views
    5. BenikUI Always Uninstalling Itself

      6 Replies 1640 Views

      by Marcinick,

      6 Replies
      1640 Views
    6. Cant log in

      2 Replies 868 Views

      by TRayner,

      2 Replies
      868 Views
    7. Bug report (11.06) (koKR client)

      1 Replies 654 Views

      by kim121,

      1 Replies
      654 Views
    8. (premium) Possible to automatically terminate the client after checking for/updating version? (W10)

      1 Replies 484 Views

      by rdi02884,

      1 Replies
      484 Views
    9. Tukui Client 3170 - Unable to launch

      3 Replies 1204 Views

      by kodewulf,

      3 Replies
      1204 Views
    10. Client does not automatically update ELVUI and when I log on to the game I am told I have old version

      1 Replies 537 Views

      by BigSpruce,

      1 Replies
      537 Views
      Last post by Deleted User 50,
    11. Five or More Versions out of date

      1 Replies 705 Views

      by kthallus,

      1 Replies
      705 Views
    12. Client will not install in 64 bit application

      1 Replies 593 Views

      by arlis85,

      1 Replies
      593 Views
    13. TukUI Client deletes ELVUI

      5 Replies 2291 Views

      by MiamiMarty,

      5 Replies
      2291 Views
    14. Tukui won't install addons

      1 Replies 673 Views

      by Araldwenn,

      1 Replies
      673 Views
    15. Tukui Client reverting back to old login information,

      1 Replies 544 Views

      by pevertse1966,

      1 Replies
      544 Views
    16. Tukui Client not working?!!? [Accepted Answer]

      32 Replies 10460 Views

      by alannin23,

      32 Replies
      10460 Views
    17. Unable to run client install v 3180 - Windows Installer Package required DLL

      3 Replies 943 Views

      by Hypeir907,

      3 Replies
      943 Views
    18. Client Problems

      3 Replies 952 Views

      by Sunuva,

      3 Replies
      952 Views
    19. Can not log in to Tukui [Accepted Answer]

      4 Replies 1586 Views

      by Findstewie,

      4 Replies
      1586 Views
    20. Elvui saying out of date [Accepted Answer]

      4 Replies 1374 Views

      by Ronni86,

      4 Replies
      1374 Views
      Last post by Deleted User 50,
    21. Tukui Client not connecting to the website - Solved

      5 Replies 1630 Views

      by TraeStorm,

      5 Replies
      1630 Views
    22. Tukui Client [Accepted Answer]

      6 Replies 1314 Views

      by kaplanysf,

      6 Replies
      1314 Views
    23. InvalidCastException: Conversion from string "REQUEST_TIMEOUT" to type 'Integer' is not valid

      11 Replies 2753 Views

      by heruka,

      11 Replies
      2753 Views
    24. Tukui Client will not load, Can't remove the old client, everything is broken now.

      2 Replies 860 Views

      by g4m3sh4rk,

      2 Replies
      860 Views
    25. Tukui client not working

      1 Replies 650 Views

      by ataxius,

      1 Replies
      650 Views
      Last post by Deleted User 50,