Before reporting a bug, try to do a clean re-install:
  1. Remove all entries of Tukui Client from Add/Remove Programs.
  2. Remove data folder for Tukui Client:
    • Open a Windows Explorer window (folder).
    • Type the following in the address bar and press Enter:

      Code: Select all

      %localappdata%
    • Find the Tukui folder and delete it.
  3. Download the latest version of the Tukui Client and install it.
  1. Announcements

    1. [READ THIS BEFORE POSTING] Posting Errors.

      0 Replies 29164 Views

      by Azilroka, in Retail Discussion and Support

      0 Replies
      29164 Views
  2. Topics

    1. Cant log in to tukui, getting error everytime

      3 Replies 610 Views

      by Poonjazzler,

      3 Replies
      610 Views
    2. MacOS Client

      1 Replies 311 Views

      by mjones2219,

      1 Replies
      311 Views
    3. Tukui Client malfunction

      2 Replies 431 Views

      by sbaiar,

      2 Replies
      431 Views
    4. Client Premium auto update not working

      1 Replies 281 Views

      by Radiates,

      1 Replies
      281 Views
    5. Cannot log into client

      2 Replies 417 Views

      by mkylen,

      2 Replies
      417 Views
      Last post by Deleted User 50,
    6. Tukui Client

      1 Replies 465 Views

      by maddragon34,

      1 Replies
      465 Views
      Last post by Deleted User 50,
    7. Client acts like a fresh install every time I run it [Accepted Answer]

      1 Replies 431 Views

      by shePhoenyx,

      1 Replies
      431 Views
    8. Extraction of <Addon> failed (access denied to ..<path>\.git [Accepted Answer]

      13 Replies 1232 Views

      by Felidori,

      13 Replies
      1232 Views
    9. Please fix the Tukui client!

      0 Replies 246 Views

      by Fatum,

      0 Replies
      246 Views
    10. Client wont let me log in

      0 Replies 181 Views

      by RogalDorn,

      0 Replies
      181 Views
    11. Client won't allow me to login even though my password is good

      1 Replies 243 Views

      by RogalDorn,

      1 Replies
      243 Views
      Last post by Deleted User 50,
    12. Account and profile deleted.

      2 Replies 433 Views

      by Skyreave,

      2 Replies
      433 Views
    13. The user account doesn't exist

      1 Replies 303 Views

      by Xzeal,

      1 Replies
      303 Views
      Last post by Deleted User 50,
    14. "User account does not exist" [Accepted Answer]

      1 Replies 297 Views

      by Deleted User 553271,

      1 Replies
      297 Views
    15. Extraction of ElvUI failed : central registry damaged

      4 Replies 466 Views

      by Baygon,

      4 Replies
      466 Views
    16. Ignore this

      2 Replies 235 Views

      by rale,

      2 Replies
      235 Views
      Last post by Deleted User 50,
    17. Cant login to client

      1 Replies 314 Views

      by Deleted User 536345,

      1 Replies
      314 Views
    18. TukUI Client constantly presenting .NET Framework error

      2 Replies 404 Views

      by RoakStatic,

      2 Replies
      404 Views
    19. Updating elvui error

      2 Replies 225 Views

      by foslanden,

      2 Replies
      225 Views
      Last post by Deleted User 50,
    20. Account Deleted [Accepted Answer]

      16 Replies 3651 Views

      by Dizzyharris,

      16 Replies
      3651 Views
      Last post by Deleted User 50,
    21. Help: Tukui Client will not connect to tuki.org

      5 Replies 859 Views

      by Jerg,

      5 Replies
      859 Views
      Last post by Deleted User 50,
    22. What is this?

      14 Replies 1661 Views

      by Soy,

      14 Replies
      1661 Views
    23. "Could not connect to Tukui.org!" [Accepted Answer]

      26 Replies 3427 Views

      by Kenman76,

      26 Replies
      3427 Views
    24. Could not connect to Tukui.org!

      1 Replies 446 Views

      by sarahstillwell,

      1 Replies
      446 Views
      Last post by Deleted User 50,
    25. Mac Client

      1 Replies 437 Views

      by Rebelord,

      1 Replies
      437 Views