Tukz

Tukz

it's ok, no biggie, I knew someone would get around to it. i was just lazy and kept checking tukui client first before coming here to post anything...

thanks for the upgrade...

Have used elvui for years, STILL dunno where everything is and what it does.I've gone 5 levels deep into something before and been like HALP!

I can't even look at the standard blizzard ui anymore. it makes me shudder....

merci beaucoup

Ifor

Probably a mistake, please pm me your paypal email address and I will look into it later tonight.

Thank you for tour support.

Certainly has, thanks for your help :)

Hello,

I purchased premium and am still waiting on being upgraded. Can you please provide a status update for my membership?

Thx a lot and sorry for my bad eenglish

@Tukz upgrades accounts manually, so it isn’t automatic. I have alerted Tukz so he can look into this for you.

I can see that you have been upgraded which is great.

I'm not sure why you reported my post for illegal links to...

Thank you for responding. It must have just been upgraded. Just yesterday it was still blue :)

Hi
I have recently done an annual subscription with you. Receipt 4VN30660X05551049 how long does it take to activate?

Hi,

Tukz manually activates all the premium accounts. It can take 12-24 hours usually.

You were a supporter from the old site and didn't request a restoration of your rank when our new site went live. I did a check and I restored your rank.

Thank you for all your support.

I can see your account hasn’t been upgraded yet.
Tukz upgrades the accounts manually, so it can take 24 hours or so.

Thanks for your support :)

He sent an email 3 hours ago and a a PM one hour ago, no need to make multiple posts.

You subbed monthly, not yearly, so it's normal that another charge was made 1 month later, and there will be another one next month, unless you cancel. There is no yearly subscription at 4.99 Fearedfreak . The yearly subscription support is priced at 41.88, not 4.99.

Also TSM issues were resolved a long time...

I was not able to find anything on you, sorry.

If you had Premium then Tukz should be able to see it after you submit the form. If not, then I'm afraid you will have to be a regular member, at least until your actions here may reward you with VIP once more :)

I was able to verify your info FourOne. We do not have any of the old data unfortunately, so we have to dig through web archives ;)

Hey Blaze, I think I also was VIP or Premium, whatever it was on the old site. Is there a way for you to double check, my name should have been the same, Xanthippie unless it was lynxl (can't remember haha)

I responded to your separate thread about this :)

Everything is handled through PayPal. If we were to start storing credit card information we would have to comply with a ton of regulations etc.

I don't know if you can control which source of payment PayPal uses for subscriptions, but that is the only way to make a change in that regard at least.

Hi,

Thanks for your support.

Here is the form to use to restore premium.

Rank will expire in the next coming days, it take a couple of days for our system after deadline to confirm a recurring cancellation.

Thank you for your support!

Thank you for the prompt response! I did not realize. In any event, when I am more financially able, I will definitely go for premium again. Been using ElvUI for a long time. Appreciate all the hard work you all have done to maintain...

Under 24h now, I spent almost 7 hours doing just restoring premium accounts today. At the time of writing this, there is only approximately 10 remaining accounts to restore from my mailbox (probably more email will come in this night but well...)

To be short, if you have sent your restore rank mail in the last 8 hours, It should be done in the next 8 hours.

All futures restore premium emails...

It is just a matter of convenience. Paying in US currency could cause high conversion charges for some people in Europe. Feel free to use the US link if you want to.

Thanks for the support.

Fixed.