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Help!

Posted: Fri Jan 05, 2018 6:24 am
by AigePaisde
What do I need to do or who do I contact to update my billing and payment information for the subscription I have for the ElvUI addon?

Help!  [Accepted Answer]

Posted: Fri Jan 05, 2018 12:16 pm
by Blazeflack
@AigePaisde I moved your topic to the Premium section of the forum. There is no ElvUI or Tukui specific subscription, you subscribe to the Tukui community ;)

What is it you are trying to do exactly? If you just want to cancel the subscription then you just need to stop it in your PayPal account.

Thanks for the support so far :)

Help!

Posted: Fri Jan 05, 2018 4:34 pm
by AigePaisde
Just trying to update my subscription billing info for the account on file. Instead of having it go through my paypal account i would like to switch the subscription to my bank credit card. I love the product and i want to continue support.

Help!

Posted: Fri Jan 05, 2018 8:17 pm
by Blazeflack
Everything is handled through PayPal. If we were to start storing credit card information we would have to comply with a ton of regulations etc.

I don't know if you can control which source of payment PayPal uses for subscriptions, but that is the only way to make a change in that regard at least.